DoubleTree by Hilton Hotel Cape Town - Upper Eastside
Very Good
5 Reviews
8.8
31 Brickfield Rd, Woodstock, Cape Town, 7935, South Africa
DoubleTree by Hilton Hotel Cape Town - Upper Eastside
DoubleTree by Hilton Hotel Cape Town - Upper Eastside
DoubleTree by Hilton Hotel Cape Town - Upper Eastside
DoubleTree by Hilton Hotel Cape Town - Upper Eastside
47 +
DoubleTree by Hilton Hotel Cape Town - Upper Eastside

Hotel Detail

The hotel has the backdrop of the green slopes of Devil's Peak and overlooks the Mother City’s perennially busy harbour. It offers convenient, hassle-free access to Cape Town’s downtown and central business district, as well as the many business parks, galleries and markets east of the hotel. The property is located in the heart of the design capital, on the upper reaches of Woodstock, the hip and happening mixed-use suburb adjoining the CBD and within easy reach of The Fringe, Cape Town’s Innovation District which was formerly the East City Design Initiative.

Travellers can enjoy a pleasant stay in one of the 183 rooms. Most of the storeys can be reached by lift. Services and facilities at the hotel include a cash machine, a restaurant, a bar, a library, a laundry service, a conference room and a business centre. Wireless internet access in public areas (no extra charge) allows guests to stay connected. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the hotel. In addition, a shuttle service is offered.

Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. A balcony or terrace is among the standard features of most rooms. There is also a safe and, for a fee, a minibar. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV and WiFi (no extra charge). The bathroom offers convenient facilities including a shower. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.

Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. Leisure options at the accommodation include a gym. For a fee, a beauty salon and massage treatments are also available. Additional services include an entertainment programme for children, offering numerous activities. Copyright GIATA 2004 - 2017. Multilingual, powered by www.giata.com for client no. 125125

Breakfast can be booked.

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Hotel Phone
Official
Recommended
Total Rooms
City hotel
Lifts
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Check-In: 14:00
Check-Out: 11:00
Availability
Facility Reviews
Google Google Reviews
8.8
Very Good
5 Reviews
Ernest Attoklo
Rating: 8.0
Feb. 23, 2024

A beautiful hotel with spacious environment. It is fitted with every modern amenity there is, and your security is guaranteed. In fact, you can't even access the escalator without a security card. The staff are friendly and professional. The rate is slightly above average but come on, it is worth it all!

Athar Khan
Rating: 10.0
Jan. 9, 2024

I was in CPT visiting my in-laws, stayed at the hotel for five nights and loved it. Room 516 was an upgraded loft room and had some amazing views and sunsets. Service at the front desk was courteous, friendly, and hospitable. Room was very comfortable, duplex level, great shower water pressure, and enough room for a kid to have a rollaway. Excellent location for my travels. All pictures are from the room!

Courtney
Rating: 2.0
Feb. 7, 2024

My stay at DoubleTree was nothing short of a disappointment. From the moment I arrived, it was clear that this so-called "hotel" fell far short of expectations. First and foremost, the misleading labeling of this establishment as a hotel is egregious. It's nothing more than a glorified motel at best, lacking the amenities and service standards one would expect from a genuine hotel. The staff's blatant dishonesty only exacerbated my frustration. Throughout my stay, I was consistently lied to, leaving me feeling deceived and undervalued as a guest. This lack of transparency not only tarnished the experience but also eroded any trust I had in the management. The overall condition of the property was subpar, with evident neglect and a lack of upkeep. From worn-out furnishings to questionable cleanliness standards, it was clear that attention to detail was sorely lacking. Adding insult to injury, the shuttle service times were utterly nonsensical, offering little opportunity to truly enjoy a night out. This inconvenience severely detracted from the overall experience and left me feeling trapped in an already disappointing environment. Furthermore, the hotel's location is far from ideal. Situated in a suspect area and not within walking distance of anything worthwhile, guests would be better off staying closer to downtown or Victoria Wharf. For the same price, there are numerous options offering proximity to tourist attractions and a safer, more vibrant atmosphere. It's worth noting that potential guests are doing themselves a disservice by not reading the one and two-star reviews, as they offer more insight into what the hotel is truly like. In conclusion, my stay at DoubleTree was a regrettable mistake, and I urge management to take meaningful steps towards improving both the quality of the property and the integrity of their service. Potential guests should think twice before booking here, as there are far better alternatives available in Cape Town. The Hilton brand should be very embarrassed.

Orane Williams
Rating: 10.0
Dec. 20, 2023

This was my first visit to Cape Town. I stayed at the property for 5 nights and ate breakfast daily at the restaurant. I stayed in the King Suite and loved it! I didn't want to leave. I utilized the shuttle service a handful of times to visit the waterfront area. All of the staff I interacted with was a pleasurable experience. I really enjoyed not only Cape Town but my stay at this property.

Madunew X.
Rating: 8.0
Nov. 2, 2023

The area isn't the best, but it's safe during the day. The staff was friendly, especially Elsa, who was in a good mood at breakfast. The morning offering was quite good. Room service wasn't great, 1 week ago no shower gel refilled, half of the electrics in the room didn't work and weren't repaired.

Amenities
Room Facilities
Room Facilities

Bath

Shower

Hairdryer

Internet

Minibar

Fridge

Aircon

Safe

Balcony

TV

Tea & Coffee

Facilities

Lifts

Shops

Bars

Restaurants

Conference room

WLAN

Laundry service

Car Park

Sports & Entertainment
Sports & Entertainment

Massage fee

GYM

Entertainmen Kids

Meals
Meals

Breakfast buffet

Breakfast served

Category

Official 4

Recommended 3.5

Building Info
Building Info

Total Rooms 183

Hotel Type
Hotel Type

City hotel

Location