Frequently Asked
Questions

Yes, you can make changes to your booking after it's confirmed. Additionally, you can contact our customer support for assistance with making changes to your booking. They will help you navigate any modification policies or procedures and ensure that your changes are processed accurately. Keep in mind that there may be certain limitations or fees associated with modifying bookings, depending on the specific terms and conditions set by the booking provider or the property you've reserved.

No, we don't require a security deposit. As soon as you make your reservation, it's confirmed and yours to enjoy. We believe in providing a hassle-free booking experience without the need for additional deposits or fees. Rest assured, once your reservation is confirmed, the accommodation or service is reserved exclusively for you for the specified dates.

Depending on the location of the hotel or accommodation provider and local regulations, taxes such as value-added tax (VAT), sales tax, city tax, or tourist tax may apply to your reservation. Any applicable taxes will be itemized and displayed during the reservation process, allowing you to review the total cost of their booking inclusive of taxes. On the other hand, we do not impose any additional fees for credit card payments. However, please note that your credit card provider may have its terms and fees for international transactions or specific credit cards.

If you believe you've been charged incorrectly, the best course of action is to contact our customer support team as soon as possible. They will be able to investigate the issue and assist you in resolving any billing discrepancies. You can reach our customer support.

If you need to cancel your booking, please refer to our cancellation policy for details on any applicable fees and the refund process. Keep in mind that cancellation policies can vary depending on the type of booking, supplier, and timing. Feel free to reach out to our customer service team for assistance.

Bookperfect has partnered with Stripe to ensure secure and seamless payment processing for our customers. The collaboration with Stripe enables us to offer a secure payment experience, utilizing advanced encryption and fraud prevention technologies to protect your payment information.

We accept credit cards (Visa and MasterCard) as the payment method.

Depending on the airline you have chosen, baggage allowances and fees may differ. To know what the allowed baggage is, check the policy of the carrier and pack according to that.

Check-in hours are usually 30 minutes or an hour before the flight. We suggest that it’s better if you arrive at the airport 2 hours before your flight in case of long check-in lines and security passes.

With Bookperfect, you can see all the real-time available flight tickets listed which is updated frequently.

Yes, most airlines offer the option for passengers to select their seats in advance, but this often comes with additional fees. The seat selection fees can vary depending on factors such as the airline, the type of seat (standard, preferred, extra legroom), the route, and the timing of the selection (during booking, at check-in, or at the airport). If you've purchased a ticket and want to choose your seat, you can typically do so during the booking process. Airlines usually provide a seat map where you can see available seats and choose the one that best suits your preferences, such as aisle, window, or specific location within the cabin. If you didn't select a seat during booking or want to change your seat later, you can usually do so by managing your booking online through the airline's website or mobile app. Keep in mind that if you choose to select or change your seat at the airport or during check-in, there may be limited availability, and you might not get your preferred seat.

The available in-flight amenities such as meals, entertainment, and Wi-Fi can vary depending on the airline you're flying with. Airlines offer different levels of service and amenities based on factors like the length of the flight, the aircraft type, and the class of service (economy, premium economy, business, first class).

Whether or not an airline has a frequent flyer or loyalty program depends on the specific airline. Many airlines do offer such programs as a way to reward frequent travelers and encourage customer loyalty. These programs typically allow passengers to earn miles or points for each flight they take with the airline or its partner airlines. These miles or points can then be redeemed for various benefits, such as free flights, seat upgrades, priority boarding, lounge access, and more.

Currently, we do not provide travel insurance or any kind of insurance services as part of our booking services. However, if you already have travel insurance or choose to purchase it separately, there will be no issue with using it for your trip. We highly recommend considering travel insurance to protect your journey against unforeseen circumstances.

To learn an airline's policy regarding unaccompanied minors, you need to check the specific policies of the airline you are considering flying with. Airlines typically have guidelines and procedures in place for children traveling alone, known as unaccompanied minor (UM) services. These policies can vary between airlines and may include age restrictions, required documentation, fees, and specific procedures for booking and supervising unaccompanied minors during their travel.

When it comes to finding the best deals or prices for flights, it's essential to consider various factors such as the destination, time of year, and airline promotions. Flight rates can fluctuate based on the city or country you plan to visit, especially during peak seasons. To determine the optimal booking time, we provide country and city guidelines that offer insights into the best times to visit specific destinations. By referring to these guidelines and staying informed about flight prices, travelers can make well-informed decisions to secure the best deals on flights.

Yes, to check for travel advisories or alerts for your destination, you can refer to our comprehensive guidelines for cities, hotels, and flights specific to each destination. These guidelines provide valuable information about the current travel situation, including any advisories, alerts, or restrictions that may be in place.

Bookperfect is committed to providing transparent pricing for all bookings made through Bookperfect. Prices displayed during the reservation process include the cost of the booked accommodation and may also incorporate applicable taxes, fees, and additional charges based on the booking choices selected by the customer.

No, we don't require a security deposit. As soon as you make your reservation, it's confirmed and yours to enjoy. We believe in providing a hassle-free booking experience without the need for additional deposits or fees. Rest assured, once your reservation is confirmed, the accommodation or service is reserved exclusively for you for the specified dates. If you have any questions or concerns, our customer support team is here to assist you throughout the booking process.

Depending on the location of the hotel or accommodation provider and local regulations, taxes such as value-added tax (VAT), sales tax, city tax, or tourist tax may apply to your reservation. Any applicable taxes will be itemized and displayed during the reservation process, allowing customers to review the total cost of their booking inclusive of taxes.

We do not impose any additional fees for credit card payments. However, please note that your credit card provider may have its own terms and fees for international transactions or specific credit cards. We recommend checking with your credit card issuer for any potential charges.

Bookperfect understands that plans may change. We offer flexible cancellation and change policies, and the fees associated with modifications or cancellations vary depending on factors such as the type of booking and timing. Please review the specific details of your reservation during the booking process or refer to our cancellation policy on our website. If you have any questions or require further assistance regarding payment credits, fees, or any other aspect of your booking, our dedicated customer service team is available to assist you. You can reach us via phone or email, and our friendly representatives will be happy to help.

Refunds are processed under our cancellation policy and the terms and conditions of your reservation. Once a cancellation request is initiated and approved, the refund will be processed back to the original payment method used for the booking. Please note that the time it takes for the refund to appear in your account may vary depending on factors such as the payment method, financial institution processing times, and any applicable refund processing. We strive to process refunds as quickly as possible while ensuring accuracy and compliance with relevant regulations. For specific inquiries regarding the status of your refund, please contact our customer service team for assistance.

Depending on the airline you have chosen, baggage allowances and fees may differ. To know what the allowed baggage is, check the policy of the regarding carrier and pack according to that.

Check-in hours are usually 30 minutes or an hour before the flight. We suggest that it’s better if you arrive at the airport 2 hours before your flight in case of long check-in lines and security passes.

Yes, most airlines offer the option for passengers to select their seats in advance, but this often comes with additional fees. The seat selection fees can vary depending on factors such as the airline, the type of seat (standard, preferred, extra legroom), the route, and the timing of the selection (during booking, at check-in, or at the airport). If you've purchased a ticket and want to choose your seat, you can typically do so during the booking process. Airlines usually provide a seat map where you can see available seats and choose the one that best suits your preferences, such as aisle, window, or specific location within the cabin. If you didn't select a seat during booking or want to change your seat later, you can usually do so by managing your booking online through the airline's website or mobile app. Keep in mind that if you choose to select or change your seat at the airport or during check-in, there may be limited availability, and you might not get your preferred seat.

The available in-flight amenities such as meals, entertainment, and Wi-Fi can vary depending on the airline you're flying with. Airlines offer different levels of service and amenities based on factors like the length of the flight, the aircraft type, and the class of service (economy, premium economy, business, first class).

Whether or not an airline has a frequent flyer or loyalty program depends on the specific airline. Many airlines do offer such programs as a way to reward frequent travelers and encourage customer loyalty. These programs typically allow passengers to earn miles or points for each flight they take with the airline or its partner airlines. These miles or points can then be redeemed for various benefits, such as free flights, seat upgrades, priority boarding, lounge access, and more.

Currently, we do not provide travel insurance or any kind of insurance services as part of our booking services. However, if you already have travel insurance or choose to purchase it separately, there will be no issue with using it for your trip. We highly recommend considering travel insurance to protect your journey against unforeseen circumstances.

To learn an airline's policy regarding unaccompanied minors, you need to check the specific policies of the airline you are considering flying with. Airlines typically have guidelines and procedures in place for children traveling alone, known as unaccompanied minor (UM) services. These policies can vary between airlines and may include age restrictions, required documentation, fees, and specific procedures for booking and supervising unaccompanied minors during their travel.

Yes, to check for travel advisories or alerts for your destination, you can refer to our comprehensive guidelines for cities, hotels, and flights specific to each destination. These guidelines provide valuable information about the current travel situation, including any advisories, alerts, or restrictions that may be in place.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel.

When you click on a hotel from the list, you will be able to see check-in and check-out times easily.

Yes, many hotels have a minimum age of 18 as a requirement for booking a room. This requirement is almost worldwide and doesn’t really have any exceptions, especially in popular tourist destinations.

Depending on the location of the hotel or accommodation provider and local regulations, taxes such as value-added tax (VAT), sales tax, city tax, or tourist tax may apply to your reservation. Any applicable taxes will be itemized and displayed during the reservation process, allowing customers to review the total cost of their booking inclusive of taxes.

No, we don't require a security deposit. As soon as you make your reservation, it's confirmed and yours to enjoy. We believe in providing a hassle-free booking experience without the need for additional deposits or fees. Rest assured, once your reservation is confirmed, the accommodation or service is reserved exclusively for you for the specified dates. If you have any questions or concerns, our customer support team is here to assist you throughout the booking process.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel.

Depending on the hotel's policies, you may need to pay extra fees for a specific room location or view. Some hotels offer room categories with specific views, such as ocean view, city view, or garden view, which may come with an additional cost. Guests can often select their preferred room type during the booking process and choose a specific room location or view based on availability and any associated fees. If there's no option to select a specific room location or view during the booking process, you may call the hotel after you've made a reservation and ask them if it's possible to request a particular room. While hotels cannot guarantee specific room requests, they will do their best to accommodate your preferences based on availability. It's recommended to contact the hotel directly to discuss your room preferences and any special requests you may have for your stay.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel.

While some hotels do offer concierge services to assist guests with reservations, local recommendations, and other needs, it's important to note that not all hotels provide this service. To find out if a hotel offers concierge services, you can contact the hotel directly either by phone or email. The hotel staff will be able to provide you with information about the services available and answer any questions you may have regarding concierge assistance during your stay.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel and be able to tell if that hotel accepts pets or not. If it’s not listed, you can give a call them to ask for such a thing.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel. If it’s not listed, you can give a call them to ask for such a thing.

When you click on a hotel from the list, you'll see the list of all the facilities offered by that hotel.

During your stay, you can request the hotel clerk for extra amenities such as extra towels, slippers, or pillows.