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Frequently Asked Questions
Depending on the location of the hotel or accommodation provider and local regulations, taxes such as value-added tax (VAT), sales tax, city tax, or tourist tax may apply to your reservation. Any applicable taxes will be itemized and displayed during the reservation process, allowing you to review the total cost of their booking inclusive of taxes.
On the other hand, we do not impose any additional fees for credit card payments. However, please note that your credit card provider may have its terms and fees for international transactions or specific credit cards.
Yes, you can make changes to your booking after it's confirmed. Additionally, you can contact our customer support for assistance with making changes to your booking. They will help you navigate any modification policies or procedures and ensure that your changes are processed accurately.
Keep in mind that there may be certain limitations or fees associated with modifying bookings, depending on the specific terms and conditions set by the booking provider or the property you've reserved.
No, we don't require a security deposit. As soon as you make your reservation, it's confirmed and yours to enjoy. We believe in providing a hassle-free booking experience without the need for additional deposits or fees. Rest assured, once your reservation is confirmed, the accommodation or service is reserved exclusively for you for the specified dates.
Bookperfect has partnered with Stripe to ensure secure and seamless payment processing for our customers. The collaboration with Stripe enables us to offer a secure payment experience, utilizing advanced encryption and fraud prevention technologies to protect your payment information.
If you need to cancel your booking, please refer to our cancellation policy for details on any applicable fees and the refund process. Keep in mind that cancellation policies can vary depending on the type of booking, supplier, and timing. Feel free to reach out to our customer service team for assistance.
If you believe you've been charged incorrectly, the best course of action is to contact our customer support team as soon as possible. They will be able to investigate the issue and assist you in resolving any billing discrepancies. You can reach our customer support.